FAQ

Shipping policy

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The continental United States.

Please allow 2-5 days of processing time before leaving our shipping facility. We appreciate your business.

Returns and exchanges

Please inspect your order carefully when you receive it. All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product.

In the event of damage during shipping, please contact our customer care department within seven (7) days of receiving your purchase at info@thomasblonde.com. Due to the nature of our products, all sales are final. We will replace broken items when possible or offer a replacement on items damaged during shipping. Returns, refunds or replacement products for reasons other than damage incurred during shipping cannot be accepted.