FAQ

THOMAS BLONDE AROMA DIFFUSERS

 

What is the difference between the Blondie Mini and Blondie Pro?


The difference is the size of the unit, amount of oil it holds and the square feet it disperses to. The pro is much larger and holds up to 16 oz. of diffusing oil. It can disperse up to 4,000 sq. ft. and can also be installed into your HVAC.  The hose is included in the “Blondie Pro” for your HVAC installation.  The “Blondie Mini” is much smaller and easy to hide in your home.  It holds 4 oz. of oil and disperses up to 2,000 sq. ft. We designed this unit to make a powerful punch. It dispurses more scent than most battery or app enabled small units. It also covers 3 times the square footage than most small diffusers of its size.  



How do I set up my diffuser?

We have helpful videos to set up the “Blondie” and “Blondie Pro.” Please scan the appropriate QR Code with your phone for set up instructions. 


What is the warranty on my diffuser machine?

 You will receive a 1 year warranty on your diffuser.  Our machines are designed to use our Thomas Blonde diffusing oils.  Use of other oils will damage the machine and therefore void the warranty.  Email diffuser@thomasblonde.com with any questions. 



Should I hook my Blondie Pro to my HVAC?

If you are hooking our “Blondie Pro” up to your HVAC unit whether it be in your home or commercial space please note you will have to refill your oil occasionally. If your HVAC is in your attic or a hard to reach place some customers choose for this to be a stand alone unit.  You can hide it behind any decor in your home or office. 



What times do you suggest I program my “Blondie Mini”  for? 

9 am to 11pm. Set up diffuser to run at 20% to 30%. This should last a month on an 8 oz bottle of oil. It only holds 4 oz. at a time so you will have to refill the unit. 



What times do you suggest I program my “Blondie Pro”  for? 

9 am to 11 pm or you can program it for your office hours.  Set the diffuser to go off for 40 to 60 sec every 2 minutes. 



How do I clean out my diffuser bottle for a new scent?

We sell a special cleaning blend that keeps your diffuser in tip top shape. Use anytime you want to change your scent in your diffuser. Pour a small amount in bottle and swirl around. Put back into your diffuser and let run for 10 min plus. After that pour out and let bottle dry before you add your new Thomas Blonde scent.   



Are your oils all natural?

We use 100% Natural Diffuser oils



How does diffuser technology work?

Our process breaks down essential oils into a very fine mist. This preserves the integrity of our oils without diluting in water or solvents. This patented technology produces nanoparticles that suspend in the air. Diffusing helps to reduce dust, pet dander allergens, and other airborne allergens from non-living matter. Scent diffusers support a healthier approach to indoor air quality while providing ambience for your home.

 

Is it safe to use with children and pets?

 Yes, use as directed and only with Thomas Blonde aroma diffusing blends

 

What if my unit does not run?

Check to make sure the power adaptor is properly plugged in. If hours of operation timer is set incorrectly and you are trying to diffuse during the time that the machine is programmed to be off. Remember the machine runs on military time. Make sure you have it set to the correct time.  Email diffuser@thomasblonde.com for help.

  

How do I connect it to the HVAC?

Depending on the HVAC set up of your home and amount of air handlers that service your entire home, choose the air handler that covers the most area.

Drill a 6 mm hole in the air supply duct.
Make sure to drill a 6 mm hole before the duct splits to different areas of the house.
The Blondie Pro comes with the air tube and an HVAC adaptor. Screw in the HVAC adaptor into the diffuser outlet.
Keep the air tube length between 10 – 20 inches.
Make sure the tube is always straight and not kinked, or has air pockets.
Sit the Blondie Pro on a shelf or floor near the air duct where you will be connecting it to.
Insert the air tube to the air duct.
Insert the tube with the airflow not against it.
Seal it with HVAC tape.

   

What is the best location for your diffuser? 

The key to effective scenting is choosing the correct spot for the diffuser from which the oils will diffuse.  This generally means determining the most central location in the area you wish to be scented. 

  

How high should I set the intensity on the Blondie Mini?  

Suggested intensity should be between 20-30%. For a stronger intensity we recommend 50%. This will use up double the oil on 50% so you might want to up your monthly subscription bottle.

 

How high should I set the intensity on the Blondie Pro? 

We suggest diffusing your oil 40 to 50 sec. every 2 min.  For a stronger intensity you will want to diffuse 60 sec. every minute.

 

 

 

THOMAS BLONDE FOAM TANNING MOUSSE

 

How long does the tan last when using Mousse?

With proper maintenance, you can expect the tan to last 5 days.

 

How often can I use this product?

You can apply the Mousse every 1-2 days as needed to keep your tan looking fresh.

 

Can you use the Mousse on your face?

Yes, you can apply with our Thomas Blonde mitt.

 

How long can I leave the Mousse on without showering?

We recommend showering 8 hours after application. Do not leave the Mousse on any longer than 24 hours.

 

 

THOMAS BLONDE CANDLES

 

Why is it important to trim your wicks?

It will keep your candle burning without black soot and give your candle a longer burn time. 

 

Why am I seeing soot?

A small amount is normal but you can dramatically diminish the amount given off by keeping your wicks trimmed. 

 

How short should I trim my wicks and how often?

Trim them to 1/4 inch before every use.  Your best option is a wick trimmer.

 

Why is my candle burning a hole down the middle?

That is called tunneling. It is due to you not allowing your candle to burn for at least 1-2 hours after lighting it. Your candle has memory and you must allow it to burn evenly across the top each time you light it. 

 

 

 

 

Shipping policy

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The continental United States.

Please allow 2-5 days of processing time before leaving our shipping facility. We appreciate your business.

Returns and exchanges

Please inspect your order carefully when you receive it. All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product.

In the event of damage during shipping, please contact our customer care department within seven (7) days of receiving your purchase at info@thomasblonde.com. Due to the nature of our products, all sales are final. We will replace broken items when possible or offer a replacement on items damaged during shipping. Returns, refunds or replacement products for reasons other than damage incurred during shipping cannot be accepted.